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60-Day Return Policy12 Years of Quality & Trust

Privacy Policy

This Privacy Policy describes how ZULO (“Website” or “we”) collects, uses, and discloses your personal data when you visit our Website or make a purchase through it.

1. Collection of Personal Data

a) Device Information

Examples:
– Browser version
– IP address
– Time zone
– Cookie information
– Pages and products visited
– Search terms
– Interactions with the Website

Purpose:
To display the Website correctly for you, conduct analyses, and optimize the Website.

Collection:
Automatically when visiting, through cookies, log files, tags, web beacons, or pixels.

Legal basis:
Legitimate interest according to Art. 6(1)(f) GDPR (for security and optimization of the Website).

Recipient:
Shopify (processor).

b) Order Information

Examples:
– Name
– Billing address
– Shipping address
– Payment information (e.g. credit card numbers)
– Email address
– Telephone number

Purpose:
For order processing, delivery, customer service, and communication.

Collection:
Directly from you during the order process.

Legal basis:
Performance of a contract according to Art. 6(1)(b) GDPR.

Recipients:
Shopify, payment service providers, and shipping service providers.

2. Shopify as Processor

Our Website is hosted by Shopify Inc. Your personal data is stored and processed there.
Information on data processing by Shopify:
www.shopify.com/legal/privacy

Data transfer to third countries:
Data may be transferred to countries outside the EU, in particular Canada and the USA. Shopify is subject to the EU Commission’s Standard Contractual Clauses to ensure an adequate level of data protection.

3. Cookies and Tracking Technologies

We use cookies to improve your user experience. Some cookies are technically necessary, others require your consent (e.g. for marketing or analytics).
For more information, please refer to our separate Cookie Policy.

4. Storage Period

We store personal data only as long as necessary for the respective purposes or as long as statutory retention obligations exist. Thereafter, your data will be deleted or anonymized.

5. Disclosure of Personal Data

Disclosure to third parties takes place only if this is necessary for the performance of the contract or if there is a legal basis. Disclosure for advertising purposes does not take place without your express consent.

6. Your Rights as a Data Subject

According to the GDPR, you have the following rights:

  • Access to your stored personal data (Art. 15 GDPR)

  • Rectification of incorrect or incomplete data (Art. 16 GDPR)

  • Erasure of your data, provided there is no statutory retention obligation (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection to data processing (Art. 21 GDPR)

To exercise these rights, please contact us by email at: support@zulo-sydney.com

7. Contact

For questions regarding the Privacy Policy or the exercise of your rights:
support@zulo-sydney.com